Frequently Asked Questions
Install the Laravel companion mobile app. Whenever a scraper hits a CAPTCHA, you get a push notification on your phone, solve it there in seconds, and the job continues—no third-party CAPTCHA services and no additional cost.
Yes. Extractions run in a real local browser context that fully renders single-page applications, waits for dynamic content to load, and captures the final DOM—so you get the same data a real user would see, not just the initial HTML shell.
Both. Install ready-made extractors from the plugin marketplace for common targets, or request a custom plugin and we’ll build scrapers tailored to your sites so your team can focus on the data—not the crawling plumbing.
If the target site is down, pause or reschedule the job and retry later—there’s nothing to scrape until it comes back. If a plugin breaks after a site redesign, contact support or request a plugin fix and we’ll update the extractor so your queue can run again.
There’s no hard cloud page quota. Because scraping runs on your machine, volume is mainly limited by your computer, network, and how aggressively you schedule jobs. Paid plans unlock the desktop product and plugin allowance for your tier—Lite, Pro, or Ultra—so you can scale throughput on your own hardware without a metered scrape cap.
Most teams install the desktop app and run their first extraction queue in under five minutes. Start with the Lite plan, then scale to Pro or Ultra as your schedules and volume grow.
Jobs, queues, and results live on your desktop app—not in a remote cloud crawler. You manage scrapers, schedules, and exports directly from the local app, so your machine does the crawling while you keep full control of the workload and data.
Yes. From the desktop app, trigger crawlers every minute, hour, or day with custom schedules. Your machine runs the jobs locally so pipelines stay fresh without manual re-runs.
Yes. Configure destinations in the desktop app—webhooks, cloud storage buckets, or email triggers—so payloads deliver as soon as extraction tasks complete successfully.
Yes. Because crawling happens on your machine, the desktop app must be running and online while jobs execute. Queues and artifacts are stored locally, so scheduled runs only fire when the desktop is available.
The mobile app remotely controls your paired desktop—start or pause jobs, check queue status, and receive live updates—while the actual scraping still runs on the desktop machine.
No. Mobile is a remote control and monitoring companion. Your desktop app owns the scrapers, queue, and results; the phone talks to that desktop over a secure realtime connection.
Yes. Pair mobile with a desktop that’s signed in and connected. If the desktop goes offline, remote commands wait until the machine is available again.
From mobile you can monitor jobs, trigger actions on the paired desktop, and stay on top of queue progress when you’re away from your computer—without moving scraping off your local machine.
Every plan is a one-time purchase with a lifetime license—no monthly or annual subscription. You pay once for your tier, keep access, and still get lifetime free software upgrades. If you need more capacity later, you can pay the difference to move up a tier.
No. All purchases are final and we do not offer refunds. Try the Lite plan first so you can evaluate the product before buying a higher tier.
Absolutely. Upgrade anytime from your account when you need more capacity, plugins, or support. Your existing license stays active and you gain the new tier’s capabilities immediately.
You’re licensing the desktop product, plugins, mobile companion access, account features, and support—not remote browser fleets. Compute stays on your hardware while we deliver the software and marketplace ecosystem around it.
Compare tiers, features, and support levels on our pricing page.