Laravel

Terms & Conditions

Last updated: October 4, 2026

1. Acceptance of Terms

By accessing, browsing, or using Laravel services, including but not limited to our website, API, dashboard, mobile applications, and any related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Laravel ("Company," "we," "us," or "our"). Your continued use of our Services constitutes acceptance of any modifications to these Terms.

2. Service Description

Laravel is a comprehensive web scraping and data extraction platform that provides enterprise-grade tools for collecting, processing, and analyzing data from websites and web applications. Our Services include:

  • Web Scraping API: RESTful API for programmatic data extraction from websites
  • Dashboard Interface: User-friendly web interface for managing scraping tasks and data
  • Data Processing: Advanced data cleaning, formatting, and transformation capabilities
  • Proxy Services: Rotating proxy networks for reliable and anonymous data collection
  • Data Storage: Secure cloud storage for collected data with configurable retention periods
  • Analytics & Monitoring: Real-time monitoring of scraping performance and success rates
  • Export Tools: Multiple data export formats including JSON, CSV, XML, and Excel
  • Integration Services: Webhooks, third-party integrations, and custom API endpoints

Our platform is designed for businesses, researchers, developers, and data professionals who require reliable, scalable, and compliant web data extraction solutions.

3. User Responsibilities and Obligations

3.1 Legal Compliance

You are solely responsible for ensuring that your use of our Services complies with all applicable local, national, and international laws, regulations, and industry standards, including but not limited to:

  • Data protection and privacy laws (GDPR, CCPA, PIPEDA, LGPD, etc.)
  • Intellectual property laws and copyright regulations
  • Website terms of service and robots.txt protocols
  • Anti-spam and anti-fraud regulations
  • Industry-specific compliance requirements (HIPAA, PCI-DSS, SOX, etc.)
  • Export control and sanctions regulations
  • Competition and antitrust laws

3.2 Ethical Data Collection

You must conduct all data collection activities in an ethical and responsible manner, including:

  • Respecting website rate limits and server resources
  • Implementing appropriate delays between requests
  • Using respectful user agents and headers
  • Honoring robots.txt directives and meta noindex tags
  • Avoiding collection during peak traffic hours when possible
  • Implementing proper error handling and retry logic

3.3 Prohibited Uses and Activities

You expressly agree not to use our Services for any of the following prohibited purposes:

  • Scraping websites that explicitly prohibit automated access
  • Collecting personal data without proper legal basis and consent
  • Overloading, disrupting, or damaging target websites or servers
  • Circumventing security measures, CAPTCHAs, or access controls
  • Engaging in competitive intelligence gathering without permission
  • Violating any applicable laws, regulations, or third-party rights
  • Distributing malware, viruses, or other harmful code
  • Engaging in fraudulent, deceptive, or illegal activities
  • Reverse engineering or attempting to extract our proprietary algorithms
  • Using our Services to compete directly with our business

3.4 Account Security

You are responsible for maintaining the security and confidentiality of your account credentials, including:

  • Using strong, unique passwords and enabling multi-factor authentication
  • Not sharing account credentials with unauthorized parties
  • Promptly notifying us of any suspected security breaches
  • Regularly updating your contact information and security settings
  • Monitoring your account for unauthorized activity

4. Account Management and Billing

4.1 Account Registration and Verification

To access our Services, you must create an account by providing accurate, current, and complete information. You are responsible for:

  • Maintaining the accuracy and completeness of your account information
  • Promptly updating your information when changes occur
  • Verifying your identity through our verification process
  • Providing valid contact information for account communications
  • Ensuring you have the legal capacity to enter into this agreement

4.2 Billing Terms and Payment Processing

Our billing and payment terms include:

  • Payment Methods: We accept major credit cards, bank transfers, and other approved payment methods
  • Billing Cycles: Monthly and annual billing options with automatic renewal
  • Payment Timing: All fees are charged in advance at the beginning of each billing period
  • Currency: All charges are in USD unless otherwise specified
  • Taxes: Applicable taxes will be added to your invoice based on your location
  • Payment Processing: We use secure, PCI-compliant payment processors

4.3 Subscription Plans and Usage Limits

Each subscription plan includes specific features and usage limits:

  • Plan Features: Access to different service tiers based on your subscription
  • Usage Limits: API calls, data storage, and processing limits per plan
  • Overage Charges: Additional fees for usage exceeding plan limits
  • Plan Upgrades: Ability to upgrade or downgrade plans with prorated billing
  • Plan Changes: Changes take effect at the next billing cycle unless otherwise specified

4.4 Refunds and Cancellations

Our refund and cancellation policy includes:

  • 30-Day Money-Back Guarantee: Full refund within 30 days of initial subscription
  • Pro-rated Refunds: Refunds for unused portions of annual subscriptions
  • Cancellation Process: Cancel through your dashboard or by contacting support
  • Data Retention: Data retention policies after cancellation
  • Refund Processing: Refunds processed within 5-10 business days

4.5 Failed Payments and Account Suspension

In the event of failed payments:

  • We will attempt to process payment for up to 3 consecutive billing cycles
  • Account access may be limited during payment processing issues
  • Service suspension may occur after 15 days of failed payment attempts
  • Data retention policies apply during suspension periods
  • Account reactivation available upon successful payment

5. Data and Privacy

5.1 Data Collection

We collect and process data as described in our Privacy Policy. By using our services, you consent to our data collection practices.

5.2 Data Security

We implement industry-standard security measures to protect your data. However, you are responsible for securing any data you collect through our services.

5.3 Data Retention

We retain your account data for as long as your account is active. Scraped data is stored according to your plan's retention policies.

6. Intellectual Property

6.1 Our Rights

Laravel and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

6.2 Your Rights

You retain ownership of data you collect through our services. You grant us a limited license to process and store this data to provide our services.

7. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue services with reasonable notice.

8. Limitation of Liability and Disclaimers

8.1 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LARAVEL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Business interruption or downtime
  • Cost of substitute services
  • Loss of goodwill or reputation
  • Third-party claims or damages
  • Any damages arising from your use of scraped data

8.2 Maximum Liability

IN NO EVENT SHALL LARAVEL'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE AMOUNT YOU PAID TO LARAVEL FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

8.3 Service Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties regarding the accuracy, reliability, or completeness of data
  • Warranties that the Services will be uninterrupted or error-free
  • Warranties regarding third-party websites or content
  • Warranties regarding compliance with applicable laws

8.4 Third-Party Content and Websites

We do not control, monitor, or endorse third-party websites or content that may be accessed through our Services. You acknowledge that:

  • Third-party websites may change their structure or content without notice
  • We cannot guarantee the availability or accuracy of third-party content
  • You are solely responsible for complying with third-party terms of service
  • We are not liable for any issues arising from third-party websites

8.5 Data Accuracy and Completeness

While we strive to provide accurate data extraction services, we cannot guarantee:

  • The accuracy, completeness, or timeliness of scraped data
  • That all requested data will be successfully extracted
  • That data formats will remain consistent over time
  • That target websites will remain accessible or unchanged

9. Indemnification and Hold Harmless

9.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Laravel, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

  • Your use of our Services in violation of these Terms
  • Your violation of any applicable laws, regulations, or third-party rights
  • Your collection, processing, or use of data obtained through our Services
  • Your violation of any third-party terms of service or website policies
  • Any content or data you submit, post, or transmit through our Services
  • Your violation of intellectual property rights of third parties
  • Any breach of your representations and warranties under these Terms

9.2 Indemnification Process

Our right to indemnification includes:

  • Prompt notification of any claims or proceedings
  • Right to assume exclusive defense and control of any matter subject to indemnification
  • Your cooperation in the defense of any such claims
  • Your agreement not to settle any claim without our prior written consent
  • Reimbursement of all reasonable costs and expenses incurred

9.3 Survival of Indemnification

Your indemnification obligations will survive termination of these Terms and your use of our Services, regardless of the cause of termination.

10. Termination

10.1 Termination by You

You may terminate your account at any time through your account dashboard or by contacting support.

10.2 Termination by Us

We may terminate or suspend your account immediately if you violate these terms or engage in prohibited activities.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Continued use of our services constitutes acceptance of modified terms.

12. Governing Law

These terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved through binding arbitration.

13. API Usage and Rate Limits

13.1 API Access

Our API is available to all paid subscribers. API access is subject to rate limits based on your subscription plan. Excessive usage may result in temporary throttling or account suspension.

13.2 Rate Limiting

Rate limits are enforced to ensure fair usage and system stability. Current limits are:

  • Lite: 100 requests per minute, 1,000 requests per hour
  • Pro: 500 requests per minute, 10,000 requests per hour
  • Enterprise: 2,000 requests per minute, 100,000 requests per hour

13.3 API Documentation

Comprehensive API documentation is available in your dashboard. You are responsible for implementing proper error handling and respecting rate limits in your applications.

14. Data Processing and Storage

14.1 Data Processing

We process data on your behalf to provide our services. This includes:

  • Parsing and extracting data from target websites
  • Formatting and structuring collected data
  • Storing data according to your plan's retention policy
  • Providing data through our API and dashboard

14.2 Data Storage

Data is stored securely using industry-standard encryption. Storage duration varies by plan:

  • Lite: 30 days retention
  • Pro: 90 days retention
  • Enterprise: 1 year retention

14.3 Data Export

You can export your data at any time through our dashboard or API. Data is provided in JSON, CSV, or XML formats as requested.

15. Service Level Agreement (SLA)

15.1 Uptime Guarantee

We guarantee 99.9% uptime for our core services. If we fail to meet this standard, you may be eligible for service credits.

15.2 Support Response Times

Support response times vary by plan:

  • Lite: 24-48 hours via email
  • Pro: 12-24 hours via email, 4 hours for critical issues
  • Enterprise: 2 hours via email, 1 hour for critical issues, 24/7 phone support

15.3 Maintenance Windows

Scheduled maintenance will be announced at least 48 hours in advance. Emergency maintenance may be performed with minimal notice.

16. Prohibited Content and Activities

16.1 Prohibited Data Collection

You may not collect:

  • Personal information without explicit consent
  • Financial information (credit card numbers, bank accounts)
  • Health information or medical records
  • Information from websites that explicitly prohibit scraping
  • Copyrighted content without permission

16.2 Prohibited Activities

You may not use our services to:

  • Circumvent website security measures
  • Overload or damage target websites
  • Collect data for malicious purposes
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Engage in competitive intelligence gathering without permission

17. Third-Party Services and Integrations

17.1 Third-Party Integrations

Our platform may integrate with third-party services. We are not responsible for the availability, functionality, or terms of these services.

17.2 API Keys and Credentials

You are responsible for securing any API keys or credentials provided by third-party services. We recommend using environment variables and secure storage practices.

17.3 Data Sharing

We may share data with third-party service providers only as necessary to provide our services. All third-party providers are bound by confidentiality agreements.

18. Dispute Resolution

18.1 Informal Resolution

We encourage users to contact us directly to resolve any disputes. Most issues can be resolved through our support channels.

18.2 Arbitration

Any disputes that cannot be resolved informally will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

18.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class action lawsuits or class-wide arbitration.

19. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

20. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. We will replace any invalid provision with a valid one that most closely reflects the original intent.

21. Entire Agreement

These terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Laravel regarding the use of our services.

22. Waiver

Our failure to enforce any provision of these terms does not constitute a waiver of that provision. We may enforce our rights at any time.

23. Assignment

You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations without restriction.

24. Survival

The following sections will survive termination of these terms: Intellectual Property, Limitation of Liability, Indemnification, Dispute Resolution, and any other provisions that by their nature should survive.

25. Data Processing and GDPR Compliance

25.1 Data Controller and Processor

Laravel acts as both a data controller and data processor in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

25.2 Lawful Basis for Processing

We process personal data based on the following lawful grounds:

  • Contract Performance: Processing necessary for the performance of our Services
  • Legitimate Interest: Processing for our legitimate business interests, including service improvement and fraud prevention
  • Consent: Where you have provided explicit consent for specific processing activities
  • Legal Obligation: Processing required to comply with applicable laws and regulations

25.3 Data Subject Rights

Under applicable data protection laws, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we process your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

25.4 Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with data protection laws. You can contact our DPO at dpo@crawlrush.com for any data protection inquiries.

26. International Data Transfers

26.1 Cross-Border Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws through appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs) approved by relevant authorities
  • Adequacy decisions by competent data protection authorities
  • Binding Corporate Rules (BCRs) for intra-group transfers
  • Certification schemes and codes of conduct

26.2 Data Localization

We may store and process data in multiple geographic locations to ensure optimal service performance and compliance with local regulations. All data transfers are subject to appropriate technical and organizational safeguards.

27. Security and Data Breach Notification

27.1 Security Measures

We implement comprehensive security measures to protect your data, including:

  • End-to-end encryption for data in transit and at rest
  • Multi-factor authentication for all user accounts
  • Regular security audits and penetration testing
  • Access controls and role-based permissions
  • Network security monitoring and intrusion detection
  • Secure development practices and code reviews
  • Employee security training and background checks

27.2 Data Breach Response

In the event of a data breach that may result in a risk to your rights and freedoms, we will:

  • Notify relevant supervisory authorities within 72 hours
  • Inform affected users without undue delay
  • Provide detailed information about the breach and mitigation measures
  • Cooperate fully with authorities during investigations

28. Compliance and Regulatory Framework

28.1 Industry Standards

Our Services comply with industry standards and best practices, including:

28.2 Compliance Monitoring

We maintain ongoing compliance monitoring programs and regularly update our policies and procedures to reflect changes in applicable laws and regulations.

29. Service Level Commitments

29.1 Performance Metrics

We commit to maintaining the following service levels:

  • Uptime: 99.9% availability for core services
  • Response Time: API responses within 2 seconds for 95% of requests
  • Data Accuracy: 99.5% accuracy rate for data extraction
  • Processing Speed: Data processing within agreed timeframes

29.2 Service Credits

If we fail to meet our service level commitments, you may be eligible for service credits as outlined in our Service Level Agreement (SLA).

30. Contact Information

If you have questions about these Terms & Conditions, please contact us at:

30.1 Legal Notices

All legal notices should be sent to our registered address. For urgent legal matters, please contact us via email with "LEGAL NOTICE" in the subject line.

30.2 Registered Office

Laravel Inc.
[Registered Address]
[City, State, ZIP Code]
India

© 2026 Laravel. All rights reserved.